Frequently Asked Questions
Running into questions about VeloFlow? That's totally normal. We've put together answers to the stuff we hear most often. Can't find what you're looking for? Just reach out directly—we're here to help.
VeloFlow transforms raw data into visuals that actually make sense. Charts, dashboards, maps—whatever helps your team understand what's happening. Instead of squinting at spreadsheets, you'll see patterns immediately. Works with data from pretty much anywhere: databases, APIs, CSVs, cloud services. The real magic? You don't need to be a data scientist to use it.
Most companies are building their first dashboard within 24 hours. Seriously. The interface is designed so anyone can figure it out without training videos. For bigger, more complex setups? We've seen those take 2-3 weeks, but that's the exception. We'll walk you through everything step-by-step if you want extra guidance during setup.
No surprise fees hiding here. Plans start at entry-level for smaller teams and scale up depending on data volume and users. We price based on actual usage—not vanity metrics. Want a custom quote? We'll build one based on your specific situation. Everything's transparent upfront, no dark corners.
Standard support covers business hours—which we know isn't always ideal. But here's the thing: we maintain a help center that's available 24/7, and it actually has useful stuff in it. Email us anytime at [email protected] or call +40 887 837 357 during business hours. Urgent issues get priority attention.
That's kind of the whole point. VeloFlow connects to SQL databases, Salesforce, Google Analytics, Shopify, Excel files—the list keeps growing. And if we don't have a direct integration yet, we've got APIs for custom connections. Your existing stack doesn't need to change. VeloFlow just slots in and gets to work.
You've got 30 days to decide if VeloFlow's right for you. No questions asked. After that, you're locked into whatever plan you chose, but you can always upgrade, downgrade, or cancel at the end of your billing cycle. We stand behind what we've built, but we also get that it might not be perfect for everyone.
Absolutely. We serve clients across Europe and beyond. Your location doesn't matter—VeloFlow works the same whether you're in Craiova or Copenhagen. For support, we've got people covering multiple time zones. International payments are handled smoothly, and data privacy complies with GDPR and local regulations wherever you're.
Data lives on encrypted servers with regular backups. We don't sell your information or use it for anything other than running your dashboards. Access controls let you decide who sees what. And if you need to audit anything, you can. We take security seriously because your data isn't ours—it's yours.